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Feb 16

Bet You Can't Answer This Question

Quick…What is Your Organization’s Vision and Mission?   

If you are like 70% of employees, you are not able to answer this question. 

And that’s a serious problem.

Why Do Vision and Mission Statements Matter?

Fact: Organizations with vision and mission statements outperform...

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Sep 22

What to Do When the News is Really Bad?

Clean House and Man Up   

On September 15, 2015 eight days after Oscar Munoz was named President and CEO of United Airlines he sent an email to all United Mileage Plus members. In this letter to customers Munoz committed to three things he considers critical to any business:

 

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